EYE ON WATER APP IS AVAILABLE 3 WEEKS AFTER THE NEW METER IS INSTALLED SIGN UP AT
The District is replacing nearly 2,000 mechanical meters with new Advanced Smart Meters. A "smart" water meter is a measuring device that can store and transmit consumption data frequently, much like gas and electrical meters. "Smart" meters can be read remotely and more frequently, providing instant access to water consumption information for both customers and water utilities.
General Project Schedule:
Project schedule is estimated and is subject to change.
- Silverstrand - Mid October to Mid November COMPLETED
- Hollywood by the Sea - Mid November to Early Decembe COMPLETED
- Hollywood Beach - December COMPLETED
- Harbor - First half of 2019
Deputy General Manager/ Operations Manager Pete Martinez
Question: Will I experience any interruptions to service?
Answer: Interruptions to service are expected to last 30 minutes per home and will take place during business hours. Installers will knock on the front door first to notify residents before turning off water service.
Question: Who will be replacing my meter?
Answer: The District will be utilizing contractor services (National Meter Inc.,) to assist with the installation of the new meters. Contractors will be identifiable with a company uniform.
Question: Why is the District replacing water meters?
Answer: The average age of the District’s meters is approximately 15 years old, with some being in service over 20 years, and beyond their useful life. The American Water Works Association recommends replacing mechanical meters every 10 years. When evaluating new meters to install, the District selected a meter that would provide residents with real-time data on their water usage. Over the life the meter, the cost of the meter is about $1.50 per month, per home. The meter data will give residents the opportunity to monitor their water usage throughout the month and make adjustments as needed. Furthermore, the meters will be able to notify residents of any leaks, reducing water waste and costs.
Question: Will the installer need to come into my house?
Answer: No, installation workers will not need to come inside your house, but they will knock on your door to inform you that they are ready to install a new meter to serve your house. A doorhanger (shown above) will be placed on the front door to inform you that the installation is complete.
This project page will be updated as the project gets underway.